Audience3 min readUpdated 13 Jun 2026

Segment contacts with tags

Use tags to organize subscribers by interest, source or customer stage.

Tags help you understand why someone joined your audience and what they may want next.

Useful tag types

Start with a small set of practical tags:

  • Product interest.
  • Lead magnet source.
  • Customer status.
  • Launch waitlist.
  • Coaching interest.

Avoid creating a new tag for every tiny behavior. Too many tags become hard to use.

Name tags clearly

Use names you will understand later, such as course-waitlist or coaching-interest.

Consistent names make exports and filtering easier.

Segment by intent

The most useful segments usually reflect intent. Someone who joined a waitlist needs different follow-up than someone who downloaded a free checklist.

Review tags regularly

Remove or merge tags that no longer help you make decisions.

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